Cancelation policy

Cancellation fees:

Flight Cancellation charge is applicable as per Airline Policy + Rs. 1000/- Service Charge will be Applicable.

The tour is canceled any time before 30 days after booking – 10% will be of total tour cost.

From 30 to 16 days prior to arrival date – 50% will be deducted of total tour cost.

From 15 to 8 days prior to arrival date – 75% will be deducted of total tour cost.

Cancellation prior 7 days – 100% charge of the tour price.

Refund Process

  1. Refunds, if applicable, will be processed using the same method used for the original payment. Please allow a reasonable processing time for the refund to be credited back to your account.

  2. Any bank charges, currency exchange rate differences, or transaction fees incurred during the refund process will be borne by you.

Use of Personal Information

We use the personal information collected to:

  • Process your bookings and inquiries
  • Communicate with you about your travel arrangements
  • Provide you with updates about your transactions
  • Send you relevant tour-related information
  • Verify your identity and process payments
  • Improve our services and website experience
  • Detect and prevent fraudulent activities
  • Comply with legal obligations and respond to legal requests

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can manage your cookie preferences through your browser settings.

Sharing of Information

We may share your personal information with:

  • Service providers, including airlines, hotels, and transport companies, to fulfill your travel arrangements
  • Business partners, such as insurance providers and travel-related companies, to offer you relevant services
  • Group companies for administrative purposes
  • Third-party analytics and advertising providers for improving our services and marketing efforts

We do not sell your personal information to third parties for their marketing purposes.

Marketing Communication

Data Security

We may use the information generated from an enquiry or a booking/purchase made by You on this website, to contact You by telephonic means and/or by electronic means (e-mail) with information and offers relating to the products about which You enquired. With your consent, we may use your contact information to send you marketing emails about our services, promotions, and travel-related information. You can opt out of receiving these communications by using the unsubscribe link provided in our emails.

Information transmitted via the internet is never completely secure and we cannot guarantee the security of Your transmitted data therefore any transmission done via the internet is at Your own risk. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information, and appropriate security measures and certifications are in place to protect Your personal data. We use SSL (Secure Socket Layer) Technology to encrypt all the information transmitted by You. All information You provide to us is stored on our secure servers. While no system is full-proof, including ours, we will do our best to ensure Your data remains safe with us. In no circumstance, will Veena World be held responsible for any loss of Your personal information due to malicious attempts of unlawful interception of Your personal data or private communications by a third party. By browsing the website or making a booking/purchase You agree with such limitation and exposure.

Certain parts of the website are accessible only after You sign-in. Passwords provided by us or chosen by You to sign-in must be kept confidential. We ask You not to share a password with anyone. You may withdraw Your consent to submit any or all Personal Information. In case, You choose to do so then Your access to the Website may be limited and/or we might not be able to provide the services to You.

Your Rights

You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us at We will respond to your request within a reasonable timeframe.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The updated policy will be posted on our website, and we encourage you to review it periodically.